Grooveshark

Frequently Asked Questions

My songs aren't uploading. What gives?

If your songs do not show up within an hour or so, we can upload the music for you. You can send an email to artists@grooveshark.com and we'll make sure someone gets your songs online as expediently as possible.

I've uploaded my songs but they aren't showing up when I search for them on Grooveshark. What's the deal?

It takes a little bit of time before your songs become searchable on Grooveshark after you uploaded them. It shouldn't take more than a day for them to show up on Grooveshark, but if they are still M.I.A. after two days then send us an email and we'll fix it immediately.

Only some of my songs were uploaded. Why is that?

Please make sure that the mp3's ID3 metadata are correct, because we group together songs based on their ID3 tags. So if you have two different files that have the same metadata, we might accidentally mark both as the same song. If you think this is your problem, you can ask for help at artists@grooveshark.com and we'll help you fix the problem.

I only want to upload some of my songs. How do I ensure that Grooveshark only uploads the songs I want?

We understand that there might be some extremely personal songs you don't want the public to be able to listen to. To ensure your private demos don't make it online, simply uncheck the files you don't want on Grooveshark before you initiate the upload process. Grooveshark will then upload your desired tracks and your private songs will remain private.

What is Autoplay?

Autoplay is Grooveshark's continuous music player, similar to a customizable online radio station. Users can play any song in Grooveshark and then begin an Autoplay session that automatically recommends similar sounding songs for the user to listen to.

In Autoplay, What are "smiles" and "frowns"?

Users can "smile" or "frown" a song to indicate whether they like the recommended song during Autoplay. Based on their rating the song will either increase or decrease in prevalence within Autoplay.

What are Autoplay Campaigns?

Autoplay campaigns allow your music to be recommended into a user's Autoplay session after a similar artist is played. If your music is exceptionally glam rock, you can pay to be played immediately after a similar glam rock artist in a user's Autoplay session. This enables you to target an audience that prefers a specific genre of music.

I want to make a custom Autoplay Campaign. Who do I talk to?

If you want to make a customized Autoplay campaign, you can send an email to artists@grooveshark.com and we will get back to you as soon as possible.

Why isn't my Autoplay Campaign yielding positive results?

If your Autoplay campaign isn't performing the way you want, you may be matched up with dissimilar artists. If you sound like Avril Lavigne and decide to match yourself with Moby, then your songs will be "frowned" out of circulation by our users. It is absolutely necessary to pick similar sounding artists to ensure that you're marketing your songs to fans who enjoy your brand of music.

What is the point of selecting similar artists?

By selecting similar artists you are giving Grooveshark an idea of which bands to match you with in a user's Autoplay session. Be sure to pick bands you're actually similar to, because if you pick a dissimilar band you run the risk of returning negative results in your Autoplay campaign.

I've gotten several of my songs "favorited". What does that mean?

When a user favorites a song, that means they're saving it into their library so they can listen to it again at a later date. Favorites are very, very good.

What is Play Rank?

Play Rank is a number which indicates how often your music is being played. The higher the number means the more people are listening to your music. You can increase this number by getting more people to listen to your music.

What is Social Rank?

Social Rank is a number which indicates how often your music is being favorited, shared or added to a playlist. The higher the number means the more people are including your music in their favorties, shares and playlists.

In "My Profile" page, there is a button on top to "Request New Account"? What is that?

A lot of musicians form a lot of bands throught their career. If you have multiple bands that you want to mange, you can request for another artist account by clicking on the "Request New Account" button.

I requested a new account for one of my bands. Why hasn't my account been approved yet?

We just want to make sure that you are who you say you are. The longest it should take for an account to be approved is 2 days, but it will more than likely be a much smaller waiting period.

How do I edit my music's metadata?

You can edit an album's or a song's metadata in the "Music Catalogue" page.

What is TinySong?

TinySong is a unique and efficient way to share your music with the world. Perfect for instant messaging, email, and services like Twitter, TinySong generates small hyperlinks to your songs in Grooveshark. Simply search for any of your songs on TinySong and within seconds that song will have its very own Web address.

Why should I make a widget?

Unlike the standard online widget, Grooveshark offers a bevy of customizable features to maximize your personal music player. Not only can you change the size, color scheme, and song selection to match your specifications, you can place an unlimited number of songs in your Grooveshark widgets. Once you’ve created the perfect widget, enjoy the ability to embed them almost anywhere online, including Myspace.

What are Listener Trends?

Listener trends show you what artists your listeners like listening to. This is useful in determining what kinds of music your listeners like.